Strategically placed in the Jordan University neighborhood of Amman, Jordan, 24Online connects high-growth companies with fast, smart, and flexible IT solutions. Our work helps company leaders achieve their goals by taking advantage of the best technical tools available, backed by comprehensive and reliable support.
Our business model combines relentless customer service with the highest standard of technical support. From our executives, to our technicians, to our administrative staff, our team is dedicated to delivering Tier 1 service to the clients and partners we serve throughout Jordan.
Our brand is distinguished by our staff’s technical prowess, backed by the most advanced IT tools and resources available. We aggressively recruit throughout Jordan, and employ only the most highly qualified technicians and engineers.
No longer a newcomer to the scene, 24Online has established itself as a reliable and irreplaceable resource for many clients in Amman. From established corporations, to local charities, to busy small and mid-sized businesses, we’ve spent thousands of hours solving almost every technical problem imaginable.
The Best IT Tools Available
At 24Online, we utilize only the most well-tested, cutting-edge technology to ensure the highest standards of network administration. For IT management, we access auditing applications that identify the contents of a network, how it is configured, and when it changes. We also integrate open source IT infrastructure monitoring and specialized systems for backup.
We at 24Online also apply cutting-edge technology to our own operations. We track the status of work requests with an in-house developed open source ticket system. This program allows us to manage, organize, and archive all our support requests and responses in one place, while providing our clients with the accountability and responsiveness they deserve. Nothing slips through the cracks this way. We also use an online invoicing and time tracking service that has been especially branded to fit our company, enabling us to bill our clients in a timely and professional manner.
When you work with us, you can rest assured your IT needs are taken care of. After all, as entrepreneurs ourselves, we know you can’t afford to waste time waiting. Give us a call anytime to schedule a consultation to discuss your IT challenges…